Privacy Policy
This Privacy Policy outlines how ds design ("we," "us," or "our") handles the personal information you submit via the online business enquiry form.
1. Information We Collect
We collect the personal information you voluntarily provide in the enquiry form, which typically includes:
• Contact Information: Your full name, company name (if applicable), email address, and phone number.
• Enquiry Details: Information about your project or service needs that you include in the message field.
2. How We Use Your Information
The personal information submitted via the enquiry form is used solely for the following purposes:
• To Respond to Your Enquiry: To contact you directly regarding your interest in our services.
• To Provide a Quote: To understand your business needs and prepare an accurate proposal.
• For Internal Records: To keep a record of business enquiries for follow-up and service improvement.
We will never use this information for marketing or promotional emails unless you specifically consent to it separately.
3. Sharing Your Information
We do not sell, trade, rent, or otherwise share your personal information collected from the enquiry form with any third parties, except in the following limited circumstances:
• Legal Compliance: If required to do so by law or in response to valid requests by public authorities.
• Service Providers: We may share information with trusted third-party service providers (e.g., email service providers, CRM software) only as necessary to perform essential business functions (like managing and replying to your email). These parties are obligated to keep your information confidential.
4. Data Security
We take reasonable steps to ensure that your information is treated securely and in accordance with this privacy policy. Data submitted through our forms is transmitted securely and stored on protected servers.
5. Data Retention
We retain enquiry information for as long as necessary to address your request and maintain adequate business records, or until you specifically request us to delete it.
6. Your Rights
You have the right to request access to, correction of, or deletion of any personal information we hold that you submitted through our enquiry form. To exercise these rights, please contact us using the primary contact details provided in the footer of the website.